Customer Care Team
Neora’s Customer Care Team is tasked with one simple mission: keeping you happy. We are here to help and, when we learn about an issue, our goal is to make it right. Please don’t hesitate to contact us!
Contact Information
Phone: 852.3998.5888
Support Hours: M-F 10:00 a.m. - 7:00 p.m. HKT
*Customer Service Information Desk and Will Call are closed at 7pm
Closed on Saturday, Sundays and Public Holidays
Email: support.hk@Neora.com
Support Website & FAQ: Neorasupport.com